Natural Language Processing: Definition and Examples

Data Science at DIT: harnessing the potential of Natural Language Processing Applications like GPT-3, GPT-4, and Google Brain are taking NLP to a futuristic level known as natural language generation. While the likes of Alexa, OK Google, Siri, and Cortana are advanced NLP models, this new breed of technology is taking us to a new…

Top 5 Benefits of Automation for Customer Experiences

What is Automated Customer Service? Benefits, Drawbacks & Best Practices Consistent branding and customer experience is vital for the omnichannel approach to work effectively. Just because one support method might be automated, does not mean the experience can drop. HubSpot is a customer relationship management with a ticketing system functionality. advantages of automated customer service…